Personal Data Protection
The confidentiality and security of personal data of our customers, potential customers, employees, candidate employees, institutions we cooperate with and their employees, stakeholders, business partners, shareholders, authorized institutions and third parties is of great importance for TAV EGE TERMİNAL YATIRIM YAPIM VE İŞLETME ANONİM ŞİRKETİ . For this reason, TAV EGE TERMİNAL YATIRIM YAPIM VE İŞLETME ANONİM ŞİRKETİ and TAV Group Companies aim to fulfill the requirements for compliance with the law through their work within the scope of the Personal Data Protection Law.
- Please click for Visitor Personal Data Information
- Please click for Cookies Information Disclosure
- Please click for Customers' Personal Data Information Disclosure
- Please click for Vendor and Vendors Employees Information Disclosure
- Please click for CCTV Personal Data Protection and Processing
- Please click for Information Notice on the Application Rights of Data Subjects
- Please click for the Persons' Filing Request Complaints Information Disclosure
- Please click for the Protection And Progressing Of Quiete Room Users Personal Data Information Disclosure
Frequently Asked Questions
Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit gumrukrehberi.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
No. As of January 1, 2025, the printed Overseas Departure Duty stamp application has been abolished. You can make your Overseas Departure Duty payments through the Digital Tax Office, the GIB Mobile Application, internet and mobile branches of participating banks, cash desks and ATMs, PTT, tax offices, or the payment desks and kiosks at the airport.
The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.
Telephone: 0232 455 00 00 / Ext: 4690
No.